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This is not teh place to request cancellation to Adobe service. Look at the page below for info:https://helpx.adobe.com/manage-account/using/cancel-subscription.htmlYou could speak to an Adobe person through the chat - link below (as for a real person).https://helpx.adobe.com/au/contact.htmlMost people who respond here don't work for Adobe.
I merged your second post to this discussion. Best to not duplicate the same matter in multiple discussion posts.
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