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Cannot access shared Brand

New Here ,
Jul 03, 2024 Jul 03, 2024

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I have tried multiple devices, multiple machines, multiple browsers, but a Brand that has been shared with me is showing up as not found. I have received the Brand invite through email, click the link while logged in on the account that has been invited, and I only receive the following message. I am on a premium account.
Bug Unresolved
TOPICS
Collaboration , Desktop Web

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1 Comment
Adobe Employee ,
Jul 09, 2024 Jul 09, 2024

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hi - Sorry you're experiencing this issue. Can you share a few more details? Was this brand created in Adobe Express? are you trying to access it from Adobe Express? Do you see it when you go to Adobe Express and click on "Brands" on the left side of the app? (Adobe Express)

 

Regards, Todd

 

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