• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Cannot connect to Facebook

New Here ,
Mar 16, 2024 Mar 16, 2024

Copy link to clipboard

Copied

Another issue, Adobe!! Won't connect to FB or instagram. I've done EVERYTHING, including checking that Ae is connected at the Facebook end (it is). This platform is driving me crazy.
Bug Unresolved
TOPICS
Desktop Web , Performance

Views

17

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Mar 27, 2024 Mar 27, 2024

Copy link to clipboard

Copied

LATEST

@Phoebe29517317ngha, Thank you for your patience.

I just came across your post and wanted to know if you still need help, as it has been a while since this was last reported, and sadly, I haven't been able to replicate it.

 

It may help you log out of all devices and clear your browser cache and cookies, ensuring you have installed the latest version using a different browser or incognito mode.

Additionally, you can check if plug-ins are disabled and add Adobe Express to your browser's safe list.

 

Please retest this and let us know if you still require assistance. If so, please remember to attach a walk-through video of your steps. Rest assured, we'll be happy to troubleshoot further and look forward to hearing from you.

^Lyn

Votes

Translate

Translate

Report

Report