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Cannot Download File for printing

New Here ,
Jan 21, 2025 Jan 21, 2025

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https://new.express.adobe.com/id/urn:aaid:sc:EU:88cd9741-c478-4674-b60f-02b697e51b60?invite=true&acc...

 

I'm trying to download the above file for printing. The porogress bar aoppears, fills then disappears and nothing else happens. No file is downloaded.

Bug Unresolved
TOPICS
Exporting and Sharing , PDF , Print

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1 Comment
Adobe Employee ,
Jan 22, 2025 Jan 22, 2025

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Hi 

 

,

Thanks for reaching out! We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

 

Let us know if that helps.

 

Regards,

Tarun

 

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