cannot download my old file

[himanshu32263671f76u]

a video project done in adobe spark which is now showing in the your stuff of the express , but cannot download , error is coming , after processing it will downland but it is not downloading no downloads is starting or being done

[David__B]

Hi @himanshu32263671f76u 

Sorry to hear about your difficulties. Would it be possible to share a screenshot of where it is getting stuck?

Thanks,

Dave