Cannot Download PDF

[numinumi]

I have tried multiple browsers, clearing cache, logging in and out - and I cannot download the PDF that I created - can you help? https://new.express.adobe.com/id/urn:aaid:sc:US:b91bba75-51fd-5952-8e3f-26ab42e37d4d?category=yourSt...

[Tarun Saini]

Hi 

@numinumi

,

We're sorry to hear about this. I have requested for the access. Please share a few more details on this, like how many pages are in your project and whether it has a large number of images. Did you create it from the existing template or from scratch? Are you getting any error messages?

Did you try using another browser to check if that helps?

Regards,

Tarun