Cannot export to PDF files

[WING KK]

My file does not download from Adobe Express. When I try to download it in PDF format, it keeps loading at 90%. My file has 31 pages, and I would like to download it as a single PDF file, but it is still stuck at 90% loading. Even when I try to download each page individually, only three pages can be downloaded in PDF format.

I also tried clearing the cache and changing the browser, but it still does not work.

Please help me fix this issue. Thanks.

[mahmoud_5524]

Hi @WING KK

Sorry to hear you're having trouble exporting your PDF in Adobe Express. For large multi-page files, sometimes export can get stuck. Here are some steps to try:

1. Break your file into smaller sections and export each as a PDF, then combine them later.

2. Try exporting in a different format, like JPG or PNG, and convert to PDF afterward.

3. Use a stable, updated browser or the Adobe Express desktop app if possible.

4. Ensure your internet connection is stable during export.

If the issue continues, please let us know — we’re here to help you find a solution!

^MM