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cant upload AI file and I have tried everything.

New Here ,
Feb 16, 2024 Feb 16, 2024

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I have tried another browser, restarting and try every possible thing I can to simply upload an AI file. Why cant I do that?
Bug Unresolved
TOPICS
Desktop Web , Performance

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1 Comment
Adobe Employee ,
Feb 19, 2024 Feb 19, 2024

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Hi @astrokoon,

 

Do you get any error messages when trying to upload an AI file? Does it happen when you upload a regular JPG/PNG file? Can you please share a screen recording of the workflow so we can understand this better? 

 

Thanks,

Amitej

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