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Color Picker for Shapes not working again

Community Beginner ,
Mar 15, 2024 Mar 15, 2024

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I had problems with this in the past and then it got fixed, but apparently it's unfixed now. The color picker for shapes and shape fill doesn't work again. I LOVE this feature and really hope you can fix it again. (Sorry I'm not sure if I selected the correct topic below)
Bug Unresolved
TOPICS
Desktop Web , Quick Actions

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7 Comments
Adobe Employee ,
Mar 15, 2024 Mar 15, 2024

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Hi @Randcali , thank you for reaching out. That's not expected. Just to confirm, this is happening when you select a shape and then try to click on Fill? You don't see a fill window appear (like screenshot below)

gallekyle_0-1710532306136.png

 

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Adobe Employee ,
Mar 15, 2024 Mar 15, 2024

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Hi @Randcali 


In addition to the questions below, could you also let us know which browser you are using?

 

Thanks

Abhi G

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Community Beginner ,
Mar 19, 2024 Mar 19, 2024

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No, not exactly. The fill window does pop up, but when I try to select the dropper so I can sample a color in a design the sampler circle thingy doesn't pop up. It was working, but then stopped again. It's now not working (the dropper sampler) anywhere on Express for me. I'm on Safari. MacOS Monterey version 12.7.2

 

HUGE thanks. I really use that dropper sampler a LOT.

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Adobe Employee ,
Mar 19, 2024 Mar 19, 2024

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Hi @Randcali 

 

Thanks for the report. I see the same behavior on Safari and Firefox, but not on Chrome.

Let me forward this the color engineering team.

 

Thanks

Abhi G

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Community Beginner ,
Mar 19, 2024 Mar 19, 2024

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HUGE thanks.

Previously the circle that showed up when using the dropper color picker didn’t show up, so I couldn’t use the dropper tool. Now the circle shows up but when I select a color it doesn’t change the color.

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Adobe Employee ,
Mar 25, 2024 Mar 25, 2024

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Hi @Randcali 

 

We've deployed a fix for this. Could you let us know if it works for you?
Note that if you have Adobe Express open in a browser tab, you will need to reload it to pick up the fix.

 

Thanks
Abhi G

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Community Beginner ,
Mar 25, 2024 Mar 25, 2024

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LATEST

Yes!!! It works now. Thank you SO SO much.

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