• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

consistently freezing and requiring reload

New Here ,
Nov 14, 2023 Nov 14, 2023

Copy link to clipboard

Copied

Consistently freezing and requiring reload. Every 5-30 minutes, no matter what Im working on. No problems with any other app or site on this computer and networ.
Bug Unresolved
TOPICS
Performance

Views

26

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Feb 07, 2024 Feb 07, 2024

Copy link to clipboard

Copied

LATEST

Hi @default32267154p0bmx8,

 

Thank you for sharing this, and we're sorry we didn't reply sooner and for the issue.
 
What type of files are you working on? Did you see an error message? 
Did you try to use another browser to edit the projects? What happens if you refresh that page or close it to open a new one after clearing the caches and cookies? Please be precise about the device, the browser you're using and the OS version.
 
Can you share a screenshot of the screen while you're working so we can understand what you're experiencing?

 

Thanks,

Winnie

Votes

Translate

Translate

Report

Report