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convert to GIF

Explorer ,
Feb 29, 2024 Feb 29, 2024

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Does not work. I just get a message that says "file not supported" after it asked me to drag and drop a video...? If I try to browse my videos, the option to upload one is not even on the list.
Bug Unresolved
TOPICS
Desktop Web , Performance

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1 Comment
Adobe Employee ,
Mar 01, 2024 Mar 01, 2024

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Hi 

@aseletzky

,

 

We're sorry to hear about this. Could you please let us know the file size you're trying to upload? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies.

 

Let us know how it goes.

 

Regards,

Tarun

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