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Corruption of Voiceover Audio Files During Playback

Community Beginner ,
Apr 19, 2024 Apr 19, 2024

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Hi, A frustrating experience has been trying to record voiceovers for videos. I am using a Shure SM7B with Focusrite Scarlett. The voiceover will be fine during playback then become corrupted, distorted or just not playback. The video is 4K, there are two audio tracks and one video. Original video had no audio. I am running this app on a PC Intel(R) Core(TM) i9-9900 CPU @ 3.10GHz 3.10 GHz with RTX 2060 Edition Windows 11 Pro Version 23H2 Installed on ‎12/‎17/‎2022 OS build 22631.3447 Experience Windows Feature Experience Pack 1000.22688.1000.0
Bug Unresolved
TOPICS
Desktop Web , Video

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1 Comment
Adobe Employee ,
Apr 19, 2024 Apr 19, 2024

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Hello, I'm from the video/audio team and I'm sorry to hear about this frustrating experience! 

If you refresh the browser does it play correctly?

Did you remember if you took any specific action when the playback became corrupt?

Did the audio file become corrupt or the video? 
How long in duration is your voiceover? 

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