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0

Couldn't open my file

New Here ,
Sep 23, 2025 Sep 23, 2025

andrea_4769_0-1758638069204.png

I have tried different browsers and also cleaned the browsing dta history, but still can't open my file. 

Bug Unresolved
TOPICS
Exporting and Sharing , Image Editor , Performance , Subscription
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1 Comment
Adobe Employee ,
Sep 23, 2025 Sep 23, 2025
LATEST

Hi @andrea_4769. We're sorry to hear about this. I'd like to inform you that our product team is aware of the issue and is currently working on a fix. Once it is resolved, we will keep you updated here. 

 

Regards,

Chaimaa

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