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1

Customise Text and Templates feature doesn't work

Community Beginner ,
Jul 01, 2025 Jul 01, 2025

Sarvin_Nash27_0-1751356739492.png

Text, Charts and Grids, Add-Ons doesnt work. Just blank as per screenshot. Cleared cache tried in two different browsers Chrome and Edge still the same and has been like this for months now. Please help.

Bug Unresolved
TOPICS
Add-ons , Generative AI , Image Editor , Performance , Quick Actions
17.1K
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2 Comments
Community Beginner ,
Jul 01, 2025 Jul 01, 2025

Sarvin_Nash27_0-1751358173168.png

even the templates feature blank screen. Cleared cookies and cache still the same

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Adobe Employee ,
Jul 01, 2025 Jul 01, 2025
LATEST

Hi @Sarvin_Nash27,

 

We’ve escalated this to our engineering team and will keep you posted on progress. In the meantime, please continue troubleshooting with cache clears, browser refreshes, and disabling extensions. Thanks for your patience!


^MM

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