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Display Problem with the pages bar on bottom and other issues

Community Beginner ,
Jun 12, 2025 Jun 12, 2025

Hello, I have a really weird issue. When I use Express in safari and I am editing anything that has multiple pages, the "pages" bar at the bottom as well as the tool bar on the left start displaying really strange. This only happens when I am using the display on my Macbook pro (2024 16 inch with the M4 Pro chip). If I move the window to one of my other displays (LG Ultrafine 2560x1440) it works perfectly fine, but if i move it to my other external display (LG Smart 2560x1440) it has the same problem. I'll attach an image below. Screenshot 2025-06-12 at 12.41.10 PM.png

 

On a completly different note, when I use Chrome (which doesn't have that display problem) and try to view the "My Stuff" page noting at all displays. This does't happen on Safari.Screenshot 2025-06-12 at 12.59.48 PM.png

 

The combination of these two problems is making me have to open the file in Safari (where I can see my files) and then copy and paste the url into Chrome (where the file displays right so I can edit things).

Bug Unresolved
TOPICS
Desktop Web , Multi-Page , Performance
70
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1 Comment
Adobe Employee ,
Jun 13, 2025 Jun 13, 2025
LATEST

Hi @wayne34684806m95r,

 

Thank you for the detailed explanation and screenshots, and we're truly sorry for the trouble you're experiencing.

We understand how frustrating it must be to juggle between browsers and displays just to access and edit your work. That’s certainly not the experience we aim to provide.

For the display issue in Safari and on specific monitors, please try the following:

  1. Go to Safari > Settings > Advanced > Experimental Features and reset all to default.

  2. Ensure macOS and Safari are both fully updated.

  3. Try adjusting the display resolution or scaling in System Settings > Displays, especially for the affected external monitor.

For the “My Stuff” page not displaying in Chrome, please try:

  • Clearing cache and cookies.

  • Disabling any browser extensions, especially content blockers.

  • Testing in incognito mode to isolate the issue.

We appreciate your patience and will gladly continue to support you if the issues persist.


^MM

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