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Download Error

jasonk95152987
New Here ,
Oct 22, 2023 Oct 22, 2023
I have a videowith 2 scenes that will not download as a composite pdf file or a 1080px MP4 file.
Bug Unresolved
TOPICS
Exporting and Sharing
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1 Comment
Tarun Saini Adobe Employee
Adobe Employee ,
Dec 15, 2023 Dec 15, 2023
LATEST

Hi there,

 

We're sorry for the delay. Is it possible for you to share the screen recording of the issue? Are you getting any error messages? Is it happening with only one file or with other files as well?

 

We're here to help, just need some info.

 

Regards,

Tarun

 

 

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