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Community Beginner ,
May 04, 2024 May 04, 2024

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at this moment i can not dowload my creations.
Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing

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23

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1 Comment
Adobe Employee ,
May 14, 2024 May 14, 2024

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Hi 

@default37178273l7ug2o

,

 

We're sorry for the delay. Could you please let us know the format you're trying to download? Are you getting any error messages? If so, please share the screenshot of the error message. Have you experimented with alternative browsers like Safari, Microsoft Edge, or Google Chrome to check if they offer a better experience? 

 

If you've installed any pop-blocker, try disabling it and giving it a try again. You may also try clearing the browser's cache and cookies to see if that helps.

 

Regards,

Tarun

 

Regards,

Tarun

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