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Dragging layers not working in Adobe Express with Chrome browser

New Here ,
Dec 21, 2023 Dec 21, 2023

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I can't drag layers this morning using Adobe Express with Chrome. I've refreshed, quit, restarted and still not working. Issue is not present in Safari so I've switched to that browser for now but Chrome is my default browser.

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Desktop Web , Performance

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correct answers 1 Pinned Reply

Adobe Employee , Mar 04, 2024 Mar 04, 2024

@Howza71, Fantastic! I'm pleased to hear it resolved itself. Don't hesitate to reach out again should you encounter any more hiccups, as we're here to help. 🙂

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Adobe Employee ,
Mar 01, 2024 Mar 01, 2024

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Hi @Howza71,

 

Thank you for your patience.

I just spotted your post and wondered if you still require help, as you reached out some time ago and have not been able to replicate this.

It may help to clear your browser cache and cookies, ensuring you have installed the latest Browser version using a different browser or in incognito mode.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

^Lyn

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New Here ,
Mar 04, 2024 Mar 04, 2024

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Hi Lyn, I switched to Safari on the day in question and then when I tried again the next morning, Chrome was working again. Must've just been a glitch. Thanks, Howard Kind regards, Howard [signature removed by moderator]

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Adobe Employee ,
Mar 04, 2024 Mar 04, 2024

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@Howza71, Fantastic! I'm pleased to hear it resolved itself. Don't hesitate to reach out again should you encounter any more hiccups, as we're here to help. 🙂

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