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ERROR: Licensing Stock Assets

New Here ,
Dec 18, 2023 Dec 18, 2023

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I can't upload my instagram stories because I keep getting the error "Sorry, something went wrong licensing your Stock assets. Please try again in a few minutes." I am using the stock videos provided. Grrrr.
Bug Unresolved
TOPICS
Desktop Web , Social Media

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1 Comment
Adobe Employee ,
Mar 11, 2024 Mar 11, 2024

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Hi @lindys63172161,

 

Thank you for your patience.

I just saw your post and wanted to know if you still require help, as it has been some time since you reported this, and sadly, I haven't been able to replicate this!

Have you tried clearing your browser cache/cookies yet? Sometimes, that can fix unexpected issues. If not, using a different browser/incognito mode might work too.

 

Please let us know if you still need assistance. Rest assured, we'll be happy to troubleshoot further, and looking forward to hearing from you.

^Lyn 

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