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Error Message in Adobe Express

Community Beginner ,
May 22, 2024 May 22, 2024

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Is anyone else getting this arror message??  I was not before.  I can't fix it..

"2 of your assets failed to upload. Please delete any assets marked with the failed icon 

 and re-upload them or try a different asset. (Failed audio assets will have a gray bar.)"


Any assistance would be greatly appreciated.  It is too much!

Bug Unresolved
TOPICS
Exporting and Sharing

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5 Comments
Adobe Employee ,
May 23, 2024 May 23, 2024

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Hi @Bridget37572713ur6e 

It sounds like two of the assets within your video project failed to upload. A few questions to better understand the issue. Were you uploading assets before the message appeared? Do you see any assets with a failed icon? Does closing and reopening the project help?

Thanks for the info,

Dave

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New Here ,
May 24, 2024 May 24, 2024

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Hi, I'm experiencing the same problem. I'm getting the message of 3 assets failed to upload. 

But I've gone through every asset (VERY TEDIOUS), and there is no red triangle flag indicating which asset failed to upload.
I've checked on chrome and safari on two different computers. 

It's probably because I dragged and dropped them in from my hard drive. But I deleted the ones I suspect and I still get the same message. And those assets never had a red flag.

Thanks in advance for help.

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New Here ,
May 25, 2024 May 25, 2024

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So it wasn't the files I suspected (the ones i uploaded). They ended up being fine.

I solved it by deleting random assets until the file could download. At no point were there any red warning triangles to alert me WHICH assets were the problem.

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Community Beginner ,
May 28, 2024 May 28, 2024

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Thank you.  I too went back and delecting design elements on my file, I re-uploaded them and it seems to work. Thanks very much!

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New Here ,
Jun 09, 2024 Jun 09, 2024

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Same here, "asset failed to upload. Please delete the asset marked with the failed icon"
But there is NO ASSET with Failed Icon. How can I download my PDF ?

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