Apologies for the late response and also for the frustration & difficulties you faced with the new Adobe Express. Do you still see the issue? Is it happening with all the files downloaded? Which browser are you using?
Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.
Also, try restarting your computer.
From Windows browser: Ctrl + Shift + Delete
From Mac browser: Cmd + Shift + Delete
Hard refresh: Ctrl / Cmd + F5 or Ctrl/Cmd + R.
Please let us know if this helps. Also, helps us with a screen recording of the workflow to investigate further.
Yes, still have the same issue. I have used all the browsers you mentioned and tried all the steps you suggested too.
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Thank you for trying the steps shared above. Please try this step as a workaround: try to download each page as an individual PDF, which works and creates a ZIP file, then head to Acrobat to combine multiple files into a new PDF. Extract the ZIP file then import all the PDFs into Acrobat to create a new single document.
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