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Error When Trying to Download file

New Here ,
Jun 17, 2024 Jun 17, 2024

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When I attempt to download my file, I repeatedly get an error code. When I added my coworker onto the file to try to download it, she had the same issue.
Bug Unresolved
TOPICS
Desktop Web , Performance , Video

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3 Comments
New Here ,
Jun 17, 2024 Jun 17, 2024

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I am getting this EXACT issue and need help!! I spent hour working on this file and really need it to download . Let me know if you have a solution !

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Adobe Employee ,
Jun 17, 2024 Jun 17, 2024

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Hi @default38097320zxusqn @default365803422pbyk7 

 

Sorry to hear you are running into this issue.

Could you please post the urls of your Express files that are failing to download (from the browser's address bar)?

 

Thanks

Abhi G

 

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New Here ,
Jun 19, 2024 Jun 19, 2024

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Hi ,

yes, the attcahed link here: let me know if there is anything you can do please

https://new.express.adobe.com/id/urn:aaid:sc:EU:7a61934d-96fd-5cf6-ab3a-2d74ca3c2f7c?category=search

thanks 

Katia

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