Error While Creating Animation in Adobe Express iOS App

Report · Nov 21, 2024

Hi, I’m facing an issue in the Adobe Express iOS app while trying to animate characters. I keep getting the following error message:

Oops! Something went wrong while creating your animation. Please refresh the page.

I tried refreshing the app multiple times, but the error still persists.

Is anyone else experiencing this problem on the iOS app? Any solutions or suggestions would be greatly appreciated.

Report · Nov 22, 2024

Hi

@Mahbub_Alam9867

,

We're sorry to hear about this. Could you please let us know the version of iOS you're on? Please ensure you're on the updated version. Are you able to work through the web version? Try restarting the device or reinstalling the app to check if that helps.

Regards,

Tarun