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Failed download

New Here ,
Apr 29, 2024 Apr 29, 2024

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No matter what I change on this I can not download the video. I need it as a video for our social media.
Bug Unresolved
TOPICS
Desktop Web , Performance

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1 Comment
Adobe Employee ,
Jun 25, 2024 Jun 25, 2024

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Hi @Emily37062467ki9q,

 

We're sorry to hear about this. Do you still see the issue with the video download?

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies, and let us know how it goes. 

 

Thank you,

Neelam

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