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Fehlende Daten

New Here ,
Feb 07, 2024 Feb 07, 2024

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Alle erstellten Dateien seit Oktober sind gelöscht. Können Sie mir helfen?
Bug Unresolved
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Desktop Web

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1 Comment
Adobe Employee ,
Feb 07, 2024 Feb 07, 2024

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Hi @Sebastian350621622pri 

 

Sorry to hear you are running into this issue. Could you please confirm you are logged in with exactly the same adobe id you used to create the files? Sometimes the same email can have multiple associated profiles (e.g., a personal account as well as a school/company account).

 

Please also check the following locations:

https://assets.adobe.com/cloud-documents
https://assets.adobe.com/deleted

 

If this doesn't help, please send me a direct message with your adobe id (email)


Thanks

Abhi G (Adobe)

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