File won't download

[default35706755dlt08g]

there are about 36 videos on top of each other which i'm fine with but it wont download. it keeps saying "Were working on your video. youll be allowed to download momentarily." It's been hours.

[David__B]

Hi @default35706755dlt08g 

Sorry to hear about your difficulties. Would it be possible to share a screenshot of the error and the URL of the project?

Thanks,

Dave

[default35706755dlt08g]

See attached

I think its because I have several other videos on there now

Best,

Amada Robles
Close Up Foundation, Social Media Coordinator
671 N. Glebe Road, Suite 900, Arlington, VA. 22203
703-859-0268 | www.closeup.org<>