Files gone !

[Rebecka N]

All my files are gone in the new version. When I try to reach the old link (https://express.adobe.com/sp/projects) it redirects me to this new site. Please help!

[Corina Murgila]

Hey @Rebecka N ,

Are you able to see your files under the new version?

Please refer to this FAQ https://helpx.adobe.com/express/express-faq.html 

Let me know if that helped.

Corina

 

[Rebecka N]

Yes I have read this but I can't see the blue box "Access files". I saw it the first time I logged in, but now its gone.

[Rebecka N]

And no, I can not see it in the new version either, thats why I tried the old one but it automatically redirects me to the new version.

[Corina Murgila]

Could you please attach a print screen with what exactly are you seeing under "Your stuff"?

Also, can you check on mobile to see if any of your files are available there?

[Rebecka N]

I can find the files on my phone 😄 But I usually work on the computer and there it looks like this: