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FIXED -❗Facebook and Instagram scheduling outage❗May 17th, 2024

Adobe Employee ,
May 17, 2024 May 17, 2024

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Hi Everyone!!

It is not currently possible to connect or publish on Facebook or Instagram through Adobe Express. This issue is a high priority, and the teams are working to resolve it. However, currently,  there is no ETA, so we recommend manually publishing your posts.

 

We apologize for the frustration and will provide updates as soon as the issue is resolved.

 

Thank you for your patience.

 

Bug Fixed
TOPICS
Scheduler , Social Media

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correct answers 1 Correct answer

Adobe Employee , May 17, 2024 May 17, 2024

Hi,

 

As @kwmellon noted, this should be fixed now. Could you please try now and let us know if you still see issues connecting/scheduling to Facebook/Instagram?

 

@kwmellon your feedback on better communication around such issues has been noted. Thanks!


Thanks
Abhi G

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correct answers 1 Pinned Reply

Adobe Employee , May 20, 2024 May 20, 2024

Hi all, this issue is now resolved! 

 

Thank you for your patience.

 

Status Fixed

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84 Comments
New Here ,
May 17, 2024 May 17, 2024

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Hi, we are having glitches with our connections. My facebook and Instagram isn't connecting today. It is say that facebook is not available at this time.

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New Here ,
May 17, 2024 May 17, 2024

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J'ai le même soucis depuis aujourd'hui et pareil pour instagram.

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Explorer ,
May 17, 2024 May 17, 2024

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Same here

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New Here ,
May 17, 2024 May 17, 2024

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Idem depuis aujourd'hui. Help!

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New Here ,
May 17, 2024 May 17, 2024

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Sans titre-1.jpg

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New Here ,
May 17, 2024 May 17, 2024

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Same issue- thought it was sonething i was doing wrong

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Community Beginner ,
May 17, 2024 May 17, 2024

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same here

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Community Beginner ,
May 17, 2024 May 17, 2024

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Is there something wrong with the Instagram connection?

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New Here ,
May 17, 2024 May 17, 2024

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I'm trying to schedule posts and they're not showing up! Has there been any changes to this? When will it be fixed? 

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Community Beginner ,
May 17, 2024 May 17, 2024

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When I try to refresh my Instagram token, I'm getting error messages. I'm attaching screenshots.

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New Here ,
May 17, 2024 May 17, 2024

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Hello! My posts to FB and Instagram have not gone through this morning and when I try to refresh the tokens it will not let me. Do you know what is happening?

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New Here ,
May 17, 2024 May 17, 2024

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same here

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Community Beginner ,
May 17, 2024 May 17, 2024

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Posts to FB and Insta are failing. It says I need to refresh my token but that is also failing

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Community Beginner ,
May 17, 2024 May 17, 2024

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There seems to be a problem connecting Adobe Express to Facebook. Same issue here!

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New Here ,
May 17, 2024 May 17, 2024

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Me aparece un error en la propgramación de una publicacion de Instagram al darle click me aparece que el inicio de sesión no está disponible con esta app y no deja publicar los avisos en instagram

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New Here ,
May 17, 2024 May 17, 2024

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I have had a Facebook account connected to this and posting yet today it has failed to publish multiple posts and will not let me reconnect? Can you please advise.

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Community Beginner ,
May 17, 2024 May 17, 2024

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my meta accounts show they are connected by the schedule post will not post to IG or FB. and when i try to reconnect the accounts it shows an error that says can't load URS the domain of the URL isn't included in the app's domains.

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Community Beginner ,
May 17, 2024 May 17, 2024

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Can't refresh facebook token. It says something like app not available.

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Community Beginner ,
May 17, 2024 May 17, 2024

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Experiencing the same issue/outage. Scheduled posts did not post.

 

I am only scheduling posts for a Facebook page, not a group. Scheduled Instagram posts also failed (presumably because Instagram is connected though the Meta/Facebook login).  

 

When I tried to reconnect both, the message I get says "Facebook Login is currently unavailable for this app."  (May 17, 2024 in USA)

 

Any help would be apprreciated. Thanks.

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Community Beginner ,
May 17, 2024 May 17, 2024

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Feature unavailable Facebook Login is currently unavailable for this app. Can't load URL The domain of this URL isn't included in the app's domains. To be able to load this URL, add all domains and sub-domains of your app to the App Domains field in your app settings.

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New Here ,
May 17, 2024 May 17, 2024

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Seems that no matter what browser I use (Safari, Chrome, Firefox), I cannot seem to refresh my Instagram token for my Adobe Express. My Scheduled Instagram post failed and I can't seem to repost either. https://www.facebook.com/v19.0/dialog/oauth?client_id=1102681036995631&scope=instagram_basic%2Cinsta...

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Community Beginner ,
May 17, 2024 May 17, 2024

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Has Adobe given any answers for this? None of my scheduled posts are working -- Help. Need this fixed asap. 

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New Here ,
May 17, 2024 May 17, 2024

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I'm trying to use your scheduling tool, but I cannot add my Facebook or Instagram accounts. I keep getting an error that says the app is not authorized.

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New Here ,
May 17, 2024 May 17, 2024

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Hi, my posts didn't post today and it said I needed to refresh my token. I tried to but FB is telling me as per the screenshots.

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Explorer ,
May 17, 2024 May 17, 2024

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My post to IG and Facebook that were scheduled this morning failed. When I went in it asked me to renew my tokens (it feels like I have to do this alot!) When I tried, I recieved these messages. I will post separately on the FB and IG apps. But I thought you should be aware of the issue.

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