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1

Fuzzy photos

Explorer ,
Aug 29, 2023 Aug 29, 2023

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Why do my photos (which looked fine in old Express) now look fuzzy??
Bug Unresolved
TOPICS
Image Editor , Performance

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1 Comment
Adobe Employee ,
Aug 31, 2023 Aug 31, 2023

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Hi @Carol26912745d6qx,

 

It shouldn't happen!

 

What type of photos are you talking about? Are they your own or a template? Are you trying to edit or download them?

We recommend downloading them in JPG or PGN format. Can you share a screenshot of the pictures you opened on the new version? 

 

We're looking forward to hearing from you.

Thanks,

Winnie

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