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Glitchy product

Community Beginner ,
Nov 13, 2023 Nov 13, 2023

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This product is amazing! There is just one problem though, the application on the web can just slow down all of a sudden out of nowhere and you will not be able to do anything on the app for a second or two. Is there any way that this can be fixed, or do you guys have to do something about this?
Bug Unresolved
TOPICS
Performance

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1 Comment
Adobe Employee ,
Jan 31, 2024 Jan 31, 2024

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Hi there,

 

We're sorry to hear about this. Are you still experiencing this issue? If yes, please let us know when exactly the app gets slow. What troubleshooting steps did you follow? 

 

Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies.

 

Let us know how it goes.

 

Regards,

Tarun

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