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I can't download my image

New Here ,
Oct 20, 2023 Oct 20, 2023

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i can't download my image even though i have a paid plan.
Bug Unresolved
TOPICS
Exporting and Sharing

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1 Comment
Adobe Employee ,
Oct 23, 2023 Oct 23, 2023

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Hey @Chongyi294301655b5u.

 

Welcome to Adobe Express Community!!

 

This shouldn't be happening! 

Since when are you getting this issue? Is this happening with all the projects, or is it just this specific one? Have you tried signing out and back into the app?

Most of the time, such issues get resolved either by signing out and back in or by clearing the cache/cookies of the browser.

 

Let us know about your observations.

 

Best,

Amitej

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