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I cant download my video

New Here ,
Apr 12, 2024 Apr 12, 2024

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When I finish editing my video it says I cant download it. Ive waited an hour and nothing happened, I even restarted my PC and it still didnt work!
Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing

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1 Comment
Adobe Employee ,
May 14, 2024 May 14, 2024

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Hi 

@default36706895jfc851

,

 

We're sorry for the delay. Are you getting any error messages? If so, can you please share the screenshot of the error? Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

 

Regards,

Tarun

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