Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Image not loading properly

Community Beginner ,
Sep 06, 2023 Sep 06, 2023
I have a project I worked on yesterday and when I go back to edit it now the thumbnail is correct, but the version that loads is a very early, unfinished draft. How can I get the correct version to load?
Bug Unresolved
TOPICS
Performance
92
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Sep 08, 2023 Sep 08, 2023
LATEST

Hi @default32112908qe6xog,

 

We are sorry for your difficulties. Please let us know the device you are using to access Adobe Express and the browser. Please try other recommended browsers( such as Google Chrome, Microsoft Edge, and Safari). Please share a screenshot of the version you see on Microsoft. Please access the new Adobe Express through https://new.express.adobe.com/.

 

Please let us know how it goes; we are here to help you.

 

Thank you,
Neelam

Translate
Report