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Importing Photoshop file with artboards will "place" elements on white background

New Here ,
Jan 28, 2025 Jan 28, 2025

I'm trying to find the best way to work with/import ps files with different versions. I thought artboards would be a good solution, as I also use them quite regularly.

 

When I import a ps file with artboards and the file contains any layer that "has a transparent background" meaning any smartobject, forms, drawn brush strokes (except text) - those layers will have a white background the size of the artboard when imported. 

Which makes the file unworkable. 

 

It doesn't matter if it's a lot of layers or just one layer. I tried using different versions of photoshop. Still the same result. There's also no difference if the ps file is an artboard from the beginning or later transformed to artboards.

 

Which is really weird and bugging me the most, that a colleague can work with artboards and doesn't have the same issue. Comparing what and how we did work with the files showed no indication WHY this happens with my files.

 

Does somebody else have this issue, or even better, a solution?

 

Important is also that as soon as I convert the artboard back to "normal" ps file, everything will be imported the right way. So I can work around the issue, but it's driving me nuts not knowing WHY it happens. 

Bug Unresolved
TOPICS
Image Editor , Multi-Page
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1 Comment
Adobe Employee ,
Feb 04, 2025 Feb 04, 2025
LATEST

Hi @Max5EE1,

 

Welcome to the community! To better assist you further, could you please let us know if you're trying to import your PS file in Adobe Express?

 

Regards,

Tarun

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