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Incorrect failure to post notification in Scheduler

Community Beginner ,
Nov 10, 2023 Nov 10, 2023

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In the Scheduler, Facebook posts are incorrectly showing up as having failed to post.

Posts are showing up just fine in Facebook, but the calender view in the Adobe Express Scheduler reads, "Failed," and a failure notification is sent to me via email.

 

The service was working fine Wednesday, 8 Nov at 8:30 AM. I first noticed the issue on Friday, 10 Nov at 7:45 AM.

 

Thank you. Great product!

 

Best,

 

Ben

Mod Note- {Personal information removed by Moderator}

 

 

Bug Unresolved
TOPICS
Exporting and Sharing

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2 Comments
Adobe Employee ,
Jan 30, 2024 Jan 30, 2024

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Hi there,

 

We're sorry for the delay. Are you still experiencing the issue? If yes, could you please share the screen recording of the issue? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies, and let us know if that helps.

 

Regards,

Tarun

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Community Beginner ,
Jan 30, 2024 Jan 30, 2024

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Thanks for your reply.

The issue occurred 4 times and has not occurred since (1 month of no
issues). I'm using Chrome and Safari on a Macbook with the lates OS.

Thanks.

Ben

Ben English, PMP


{Mod Note- Personal information removed by the Moderator}

www.englishmarketingservice.com

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