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Instagram Continues to Fail

Community Beginner ,
Jan 04, 2024 Jan 04, 2024

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We continue to have issues connecting our Instagram account through FB with the scheduler. We have followed directions on how to connect the app through FB and confirmed its set up as a Business Account. We have cleared our cache and other information in the browser history and thought that would fix the problem but it seems to continue (this recommendation was found in the community). Any help would be appreciated as this has been happening for over a month and continuing to refresh the token doesn't seem to fix the issue.
Bug Unresolved
TOPICS
Desktop Web , Social Media

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1 Comment
Adobe Employee ,
Jan 04, 2024 Jan 04, 2024

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I'm sorry about this - would you mind copy/pasting the URL from that example post so we can take a look?

Thanks!
Andy

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