Issues saving a video template

[Nicte Cuevas]

I created a short video thats 12 seconds long, it uses some animations and everytime I try to save it as a template I get an error saying "error saving the template". I've tried refreshing and making sure the video is fully uploading and it still gives me an error

[Tarun Saini]

Hi there,

Apologies for the delayed response. Is the issue you mentioned persisting? If yes,can you please share the screen recording of the issue? Let me know so I can assist you further.

Regards,

Tarun