• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Its not loading the assets

Community Beginner ,
Mar 27, 2024 Mar 27, 2024

Copy link to clipboard

Copied

I am trying to add video assets and they aren't showing up.
Bug Unresolved
TOPICS
Desktop Web , Performance , Video

Views

40

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Apr 04, 2024 Apr 04, 2024

Copy link to clipboard

Copied

LATEST

Hi 

@default363613086uj8xl

,

 

Thanks for your patience. 

 

We're sorry to hear about the issue you're having. Is it happening with all video files or with some specific ones? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

 

Regards,

Tarun

Votes

Translate

Translate

Report

Report