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1

Its not loading the assets

Community Beginner ,
Mar 27, 2024 Mar 27, 2024
I am trying to add video assets and they aren't showing up.
Bug Unresolved
TOPICS
Desktop Web , Performance , Video
100
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1 Comment
Adobe Employee ,
Apr 04, 2024 Apr 04, 2024
LATEST

Hi 

@default363613086uj8xl

,

 

Thanks for your patience. 

 

We're sorry to hear about the issue you're having. Is it happening with all video files or with some specific ones? Have you tried using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? Try clearing the browser's cache and cookies to check if that helps.

 

Regards,

Tarun

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