laggy, needs optimization

[afnanaljohani]

Adding external content into Adobe Express makes it laggy, not even HQ content, loading takes long and sometimes freezes and I have to exit.

[Tarun Saini]

Hi 

@afnanaljohani

,

Welcome to the community! We're sorry to hear about the difficulties. Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) or incognito mode to see if it makes a difference? 

Also, try clearing the browser's cache and cookies, and restarting the browser and try again. For more information on how to clear cache and cookies check this link- https://adobe.ly/4a5ipUF and how to use incognito mode- https://adobe.ly/4a2UzZV 

Let us know if that helps.

Regards,

Tarun

[afnanaljohani]

Hi Tarun Saini,

I use Microsoft Edge for work.

thank you for the advice I will check and see if it helps.