Layers and Media Locked and can't be unlocked

[Mike25736451e6j1]

Hello, I am trying to edit my Adobe Express content and I all my layers and media are locked and nothing happens when I click the unlock icon. I am using macOS 13.5.2 and Safari

[michaelshevlin]

In the top left hand corner of the video (in the actual video preview, not the thumbnail of the layer) there will be a little grey lock icon, press that and it will unlock. Not very intuitive, but there you go...

[jod-zeee]

Just here to say that is the most unintuitive thing I've seen in awhile. I shouldn't have had to Google how to unlock a layer!

[mahmoud_5524]

Hi @jod-zeee,

Thanks for your feedback — and sorry for the frustration this has caused!

You're right, editing should feel intuitive, and we're actively working to improve that experience.

If clicking the unlock icon doesn’t respond, here are a few things to try:

1. Switch to Chrome or another browser temporarily — some Safari versions may have compatibility quirks.

2. Try refreshing the page or clearing your browser cache.

3. If the issue persists, open the project in a new tab or reimport the asset if possible.

We appreciate you flagging this — and we’re here if you need further support.

^MM

[jod-zeee]

To clarify, I never said I had a problem with the icon not responding. It was finding the icon in the first place.