Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Lost Files Adobe Express

Community Beginner ,
Jul 25, 2024 Jul 25, 2024

I have been working on building currciulum guides for the upcoming year with adobe Express.  Last week all my files disappeared.  I tried to get help but becuase I am using my school teacher account I have to go through an admin.  However, I have no idea who the administartor for the Adobe programs are andd no one at district office seems to know who the admin is and I have no way to find out.  I am hoping that someone can help me recover my lost files as I am in despearte need to finish this curriculum and it was hours worth of files that was lost. I tried every suggested method in the community chats and still no success.  ADOBE PLease help! 

Bug Unresolved
TOPICS
Mobile Web
176
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
2 Comments
New Here ,
Aug 18, 2024 Aug 18, 2024

Eperienced the same - although I am the administrator of our Adobe Express and Team account.  I can't see any of my files under my account.

Translate
Report
Adobe Employee ,
Aug 20, 2024 Aug 20, 2024
LATEST

@Julie388225394d91 & @Mikap, thank you for your patience, and I'm sorry to hear you're having difficulties locating some of your files.

Your Admin is usually the person you report to or IT.

Please head over here and check if you can locate your missing files.

I hope this helps.

^Lyn

Translate
Report