• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Missing Text

New Here ,
Nov 04, 2023 Nov 04, 2023

Copy link to clipboard

Copied

When I preview my graphic, the text shows up. However, when I open the document to edit, the text in the boxes disappear. When I hover over the text box, Adobe says there's still text on the page, however, I cannot get the workspace to load text options, templates, etc. Then when I go to download, all the assets disappear on my document. Thoughts on how to resolve this issue?
Bug Unresolved
TOPICS
Performance

Views

27

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Adobe Employee ,
Jan 18, 2024 Jan 18, 2024

Copy link to clipboard

Copied

LATEST

Hi @default33382156hov29g,

 

Thank you for your patience.

I just came across this post and wanted to see if the recent bug fixes made a difference.

Since you reported, our engineering team has been working hard to fix this pesky bug.

 

In the meantime, you can clear your browser cache and cookies, ensuring you have installed the latest Browser version using a different browser or in incognito mode.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn

Votes

Translate

Translate

Report

Report