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[Mobile Beta] Crashing

Community Beginner ,
Apr 18, 2024 Apr 18, 2024

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App upgrade is crashing
Bug Unresolved
TOPICS
iOS , Mobile Beta , Performance

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6 Comments
Adobe Employee ,
Apr 18, 2024 Apr 18, 2024

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Hi @default36835568l7sezl 

 

Sorry to hear you are running into this issue. Is the crash accompanied by any error message; if so, could you please include a screenshot? And what kind of actions were you performing before the crash?

 

Thanks

Abhi G

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Adobe Employee ,
Apr 18, 2024 Apr 18, 2024

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Also, if you could list what device you are using and the OS revision, that would be most helpful

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New Here ,
Apr 21, 2024 Apr 21, 2024

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The update won’t stop crashing. Things take forever to load and when they do, they freeze and the app resets.

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Adobe Employee ,
Apr 21, 2024 Apr 21, 2024

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Hi @default36889904impsvy 

 

Sorry to hear you are running into this issue. Could you let us kmow which model of the iPhone you are using, and which version of the OS?

 

Thanks

Abhi G

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New Here ,
Apr 22, 2024 Apr 22, 2024

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It keeps crashing and it’s slow

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Adobe Employee ,
Apr 22, 2024 Apr 22, 2024

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Hi @darius29564149oyu0 

 

Sorry to hear you are running into this issue. Could you let us kmow which model of the iPhone you are using, and which version of the OS?

 

Thanks

Abhi G

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