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[Mobile Beta] Error dowloading projects

Community Beginner ,
Feb 27, 2024 Feb 27, 2024

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When downloading existing projects, as well as one by one and when downloading all at once, there is an error. The files are still accessible and I’m able to edit them
Bug Unresolved
TOPICS
iOS , Mobile Beta

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2 Comments
Adobe Employee ,
Feb 28, 2024 Feb 28, 2024

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Hi @Yoeri30018236id9e,

 

I'm sorry you're having trouble.

I haven't been able to replicate this issue.

 

If you've not tried, clear your browser History and Website Data, and restart the app and mobile.

 

Please let me know how things are going, as I'm here to support you in any way I can, and looking forward to hearing from you.

 

^Lyn

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Community Beginner ,
Feb 28, 2024 Feb 28, 2024

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I managed to download the files, using te computer version. On there the “thumbnail” of the files looks different too. I think duplicating files and migrating from old to new versions of Adobe Express might have caused this..

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