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[Mobile] Was locked out of my premium account that i pay for monthly and can’t get back in

default38337323zwspli
New Here ,
Jun 29, 2024 Jun 29, 2024
Please help?
Bug Unresolved
TOPICS
iOS , PDF
42
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Tarun Saini Adobe Employee
Adobe Employee ,
Jul 01, 2024 Jul 01, 2024
LATEST

Hi 

@default38337323zwspli

,

 

Please ensure you are using the correct Adobe ID to sign in. Do you get any error messages? Also, can you share your Adobe ID with us to check further?

 

Regards,

Tarun

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