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my file is never done

New Here ,
Jul 09, 2024 Jul 09, 2024

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sometimes it just happens
Bug Unresolved
TOPICS
Desktop Web , Exporting and Sharing

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1 Comment
Adobe Employee ,
Jul 19, 2024 Jul 19, 2024

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Hi 

@Caleb37482378qvrz

,

 

Thanks for your patience. Please let us know if you're seeing issues exporting a file. What is the file format? Are you getting any error messages?

 

Did you try using the other suggested browsers (Safari, Microsoft Edge, and Google Chrome) to see if it makes a difference? You may also, try clearing the browser's cache and cookies to see if that helps.

 

Regards,

Tarun

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