My previous projects are gone [?1]

[default32677039zmayl9]

I cannot access the projects that were designed a few weeks ago - I do see only a blank pages (screenshots attachedI cannot access projects that were designed a few weeks ago - I only see blank pages (screenshots attached). When I go into a project and click on a page, the image also does not load - it's as if the project never existed, a blank page. How can I recover the files? Some of them are series, I won't be able to restore them 1:1, I need to access these projects...as soon as possible.).

[Lyn_D]

Hi @default32677039zmayl9,

Thank you for reaching out, and I'm sorry to hear you're having trouble.

Our engineering team might have fixed this, as I haven't been able to replicate this issue.

Have you tried cleaning your cache and cookies, signing in and out of your account or testing it from a different browser or in incognito mode? Another option is to update your browser if a new version is available.

Please let me know how it goes, as I'm here to help.

I'm looking forward to hearing from you,

Lyn