My Stuff in Adobe Express- gone

[default38537793w9n0iz]

Hi, Everything that was in Your stuff in Adobe Express is now gone? How do I get it back?

[Tarun Saini]

Hi 

@default38537793w9n0iz

,

We're sorry to hear about this. Please let us know if you can see the missing projects in the Mobile app. Also, please let us know with some questions below-

• Email associated with the user's AdobeID 
• How many projects are missing  
• Since when are these projects missing 
• Are these projects missing from web or app (iOS/Android) 
• Format of the missing projects - How many were Page/Post/Video - 
• URL of published Spark Post/PageVideo - 
• Is the user able to find the projects by searching the project names? https://adobe.ly/4fcEWRC 
• Can you share the names of the missing projects?
• Were these projects shared with others? 
• Can other collaborators access these projects? 

Apologies for so many questions. This will help us to investigate the issue further. 

Regards,

Tarun