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4

Não consigo acessar o site do Adobe Express pelo navegador do google

Community Beginner ,
May 09, 2024 May 09, 2024

Então, não estou conseguindo acessar o site, aparece essa imagem a baixo

ivson37291724h317_0-1715273745650.png

Mesmo clicando em atualizar ou em voltar ao início não consigo entrar no site

Bug Unresolved
TOPICS
Image Editor
238
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2 Comments
New Here ,
Aug 30, 2024 Aug 30, 2024

o mesmo acontece conmigo. COnseguoiu resolver?

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Community Expert ,
Aug 31, 2024 Aug 31, 2024
LATEST

@marcelofferrao It's a bit of a pain but please try these usual steps:


Close the project and the window.
Restart your browser.
Reopen your project and try again.

If that doesn't fix the problem next try:


Deleting the specific cookies for Adobe Express - https://support.google.com/chrome/answer/95647
Clearing the entire browser cache (which will mean signing in again to all websites - I know it's a big pain but it often works) - https://support.google.com/accounts/answer/32050
Testing another recommended browser e.g Edge, Firefox or Safari.
Testing with an incognito window.

Doing all the boring testing stuff helps when it comes to reporting the problem here. If the problem still persists please come back with information about your operating system and the browser you are using, or have tested, and someone can investigate further. Any screenshots or explanation of what you are doing when the error occurs is also really helpful. 

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