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New Adobe Express not working

New Here ,
Aug 17, 2023 Aug 17, 2023

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Hi, Our company Billettservice (Ticketmaster Norway) has Adobe for teams with everything included (premium for all the users). But yesterday you updated Adobe Express to New Adobe Express, and we are not able to edit our current projects with our company fonts in this new update. Our fonts, colours and logos were uploaded to the "old" Adobe Express, but now when we try to upload our fonts we get a message saying we need to buy premium, when we already have premium. Hopefully you can get this sorted out quickly! Thank you
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1 Comment
Adobe Employee ,
Sep 05, 2023 Sep 05, 2023

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Hi @default31728145pqrtuv 

 

Sorry to hear about your difficulties. If you're still facing difficulties please have an admin for your account open a support ticket through the admin console following the process described here:  https://helpx.adobe.com/enterprise/using/support-for-teams.html

 

 

Thanks,

Dave

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